NexStage Connect Privacy Policy

Effective Date: September 30, 2026

NexStage Connect is operated by NexStage Productions LLC. This Privacy Policy explains how information is collected, used, stored, and protected when you use the NexStage Connect digital signage application and related services.

Information We Collect

NexStage Connect may collect limited information necessary to operate the digital signage service, including:

• Device and screen identifiers used to pair a television or media player with NexStage Connect.

• Pairing and connection information required to associate a device with a location or screen.

• Account and business information provided by authorized NexStage Connect customers or administrators.

• Content and media information uploaded or assigned through the NexStage Connect management platform.

• Technical information such as IP address, device type, application version, connection status, and diagnostic or error information.

• Usage information necessary to operate, maintain, secure, and improve the NexStage Connect service.

NexStage Connect does not sell personal information.

How We Use Information

Information may be used to:

• Pair and manage digital signage screens.

• Deliver assigned playlists, images, videos, schedules, and other display content.

• Maintain device connections and restore assigned content after reconnection.

• Provide customer support and troubleshooting.

• Maintain the security and reliability of the NexStage Connect platform.

• Improve application performance and service functionality.

• Prevent unauthorized access or misuse.

Information Sharing

NexStage Productions does not sell user information.

Information may be processed by service providers that are necessary to operate NexStage Connect, such as hosting, database, storage, networking, security, and infrastructure providers.

Information may also be disclosed when required by law or when reasonably necessary to protect NexStage Productions, NexStage Connect users, or the security of the service.

Data Security

NexStage Productions uses reasonable technical and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or alteration.

No internet-based service can guarantee absolute security.

Data Retention

Information is retained only for as long as reasonably necessary to operate NexStage Connect, provide customer services, maintain records, resolve disputes, meet legal obligations, and protect the security of the platform.

Device pairing and service information may remain stored while a NexStage Connect account or screen remains active.

Data Deletion Requests

Users or authorized business customers may request deletion of eligible personal information associated with their NexStage Connect service.

To request data deletion, contact:

Email: nexstagepro@gmail.com

Please include enough information for us to identify the applicable account or device. Certain information may be retained when required for legal, security, fraud-prevention, or recordkeeping purposes.

Children's Privacy

NexStage Connect is a business digital signage platform and is not designed or directed toward children under the age of 13.

We do not knowingly collect personal information from children through NexStage Connect.

Third-Party Services

NexStage Connect may rely on third-party hosting, networking, cloud, storage, or infrastructure providers necessary to operate the service. Those providers may process limited technical information on our behalf.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes to NexStage Connect, legal requirements, or business practices.

The current version will be posted on the NexStage Productions website with an updated effective date.

Contact Us

For questions regarding this Privacy Policy or NexStage Connect privacy practices, contact:

NexStage Productions LLC
Email: nexstagepro@gmail.com
Website: https://nexstageproductions.com/